Scope and age restriction
Truvyo is intended only for users aged 18 years and older. Children are not permitted to create or use Truvyo accounts.
Despite this 18+ restriction, Truvyo maintains strict child-safety standards for the app, website, user-generated content, messaging, profiles, reviews, reels, comments, reports, and related services.
Zero-tolerance policy
Truvyo explicitly prohibits child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).
Truvyo also prohibits grooming, sextortion, trafficking, sexual solicitation of minors, exploitative imagery, sexualized content involving minors, and any attempt to facilitate, promote, request, share, distribute, store, or normalize such activity.
User reporting
Users can report child-safety concerns through Truvyo's in-app reporting tools wherever a reporting option is available. Concerns can also be sent to hello@truvyo.app using non-graphic details such as the profile name, content link, date, and a short description.
When a report indicates possible child exploitation or another violation, Truvyo may review the available information and take action under these standards.
Enforcement
Content that violates these standards may be removed. Accounts may be restricted, suspended, or permanently banned.
Truvyo may preserve relevant information and may report a matter to appropriate law-enforcement or child-protection authorities when required by applicable law.
CSAM handling
Truvyo does not tolerate the upload, storage, sharing, solicitation, or distribution of CSAM.
Suspected CSAM is handled according to applicable law and these standards. Do not send illegal images or videos to Truvyo by email.
Legal compliance
Truvyo handles valid legal requests under applicable law. Information may be preserved or disclosed when required by applicable law or valid legal process.
Child Safety Contact
For child-safety concerns, contact Truvyo at hello@truvyo.app.
Do not send illegal images or videos by email. Use Truvyo's in-app report tools when possible, and include non-graphic details such as the profile name, content link, date, and description.
Emergency note
If a child is in immediate danger, contact local emergency services or the appropriate law-enforcement authority.