Scope and age restriction
Truvyo is intended only for users aged 18 years and older. Children are not permitted to create or use Truvyo accounts.
Despite this 18+ restriction, Truvyo maintains strict child-safety standards for the app, website, user-generated content, messaging, profiles, reviews, reels, comments, reports, and related services.
Zero-tolerance policy
Truvyo explicitly prohibits child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).
Truvyo also prohibits grooming, sextortion, trafficking, sexual solicitation of minors, exploitative imagery, sexualized content involving minors, and any attempt to facilitate, promote, request, share, distribute, store, or normalize such activity.
User reporting
Users can report profiles, reviews, messages, reels, comments, or other content through Truvyo's in-app reporting tools wherever those tools are available.
Reports involving possible child exploitation are prioritized for review. Users should provide non-graphic details such as the profile name, content link, date, and a short description.
Enforcement
Content that violates these standards may be removed. Accounts may be restricted, suspended, or permanently banned.
Relevant evidence may be preserved where legally required. Serious cases may be reported to appropriate law-enforcement or child-protection authorities when legally required.
CSAM handling
Truvyo does not tolerate the upload, storage, sharing, solicitation, or distribution of CSAM.
Suspected CSAM will be handled according to applicable law and platform procedures. Do not send illegal images or videos to Truvyo by email.
Legal compliance
Truvyo complies with applicable child-safety laws and responds to valid legal requests. We may preserve or disclose information when required by applicable law, legal process, safety obligations, or appropriate enforcement procedures.
Child Safety Contact
For child-safety concerns, contact Truvyo at hello@truvyo.app.
Do not send illegal images or videos by email. Use Truvyo's in-app report tools when possible, and include non-graphic details such as the profile name, content link, date, and description.
Emergency note
If a child is in immediate danger, contact local emergency services or the appropriate law-enforcement authority.